This error indicates a dead battery or memory has been initialized. This error indicates that your receiver may need to be replaced.ĭead Battery/Memory Failure Most Likely Error Code: E09 If this doesn't resolve your issue, locate your specific error message below for additional troubleshooting instructions. The following troubleshooting steps will help you to resolve some of the most common errors associated with your Arris, Motorola and Pace Spectrum Receiver (cable box).
Ou may receive an error message or code while watching TV or ordering Video On Demand (VOD). Wait up to 20 minutes for the receiver to fully recover and turn it back on.Īrris, Motorola and Pace Spectrum Receiver Error Codes Wait 15 seconds and then plug the power cord back in.
It could take up to an hour to complete a software download.
Software Download Most Likely Error Codes:Ī black screen with white text, as well as these Error Codes, indicate that the receiver is currently downloading software. If you see this error code display repeatedly, please contact us and provide the customer service representative with the specific error code. Press the CBL and EXIT button on your remote control to clear the LED display on your receiver. If this is the first time you're seeing this error message, there should be no issue. This error code indicates a test of the internal Dynamic Random Access Memory (DRAM) failed. Memory Failure Most Likely Error Code: ER01 If these steps don't resolve your issue, locate your specific error code in the table below for additional troubleshooting instructions. Wait up to 20 minutes for the receiver to fully recover and then turn it back on.Wait 15 seconds and then plug the power cord back in.Unplug the power cord from the back of the device.The following troubleshooting steps will help you to resolve some of the most common errors associated with your Cisco/Scientific Atlanta Spectrum Receiver (cable box). You may receive an error message or code while watching TV or ordering Video On Demand (VOD). Cisco/Scientific Atlanta Spectrum Receiver Error Codes If you don’t see a red light or the red light is dim, replace the batteries in the remote.This question is about "Spectrum Receiver Error Codes", with Time Warner Cable TV and apps. If you see a red light, the batteries are still good. Receiver doesn't respond to the remote controlĬheck the batteries in the remote by pressing the AT&T button on the remote. To stop your receiver from going to standby, simply press a key such as OK, Guide, or Options on your U-verse remote to restart the eight-hour cycle. This feature is in place to conserve energy. Be sure the proper input/source setting is selected.Īfter eight hours of inactivity, your receiver automatically goes to standby mode.
Receiver power is on and TV power is on, but I still can't see TVĬheck your TV menu setup. If you’re having a specific problem and restarting the receiver doesn’t fix it, try the tips below. Wait a few minutes, then plug it back in. If you have multiple receivers, reboot your wireless gateway by unplugging it from its power source. This takes 5-8 minutes and will impact any DVR recordings in progress. To do this, press and hold the Power button for 10 seconds. Many receiver problems can be fixed by restarting your receiver.